PFMS Online Registration & login,Check Payment Status,Forget Password,Guide Step by Step. pfms.nic.in : Today we will know about PFMS,PFMS Registration,Login,forget password,Check PFMS Payment Status Step by step in this article so, read this whole article .
What is PFMS ?
The Public Financial Management System (PFMS) is a web-based online software application developed and implemented by the Controller General of Accounts (CGA), Department of Expenditure, Ministry of Finance, Government of India. PFMS started during 2009 with the objective of tracking funds released under all Plan schemes of Government of India, and real time reporting of expenditure at all levels of Programme implementation. Subsequently, the scope was enlarged to cover direct payment to beneficiaries under all Schemes. Gradually, it has been envisaged that digitization of accounts shall be achieved through PFMS and beginning with Pay & Accounts Offices payments, the O/o CGA did further value addition by bringing in more financial activities of the Government of India in the ambit of PFMS. The outputs / deliverable for the various modes / functions of PFMS include (but are not limited to):
- Payment & Exchequer Control
- Accounting of Receipts (Tax & Non-Tax)
- Compilation of Accounts and Preparation of Fiscal Reports
- Integration with Financial Management Systems of States
Functions Of PFMS [pfms.nic.in]
The primary function of PFMS today is to facilitate sound Public Financial Management System for Government of India by establishing an efficient fund flow system as well as a payment cum accounting network. PFMS provides various stakeholders with a real time, reliable and meaningful management information system and an effective decision support system, as part of the Digital India initiative of Government of India.
PFMS has established interface with the treasury systems of all the 28 States and the 2 Union Territories with Legislatures. This facilitates exchange of data regarding budget, allocation and expenditure against the central transfer of funds for Centrally Sponsored Schemes of the Government of India.
As the backbone of the payment system of the Government of India, PFMS is integrated with the Core Banking system in the Country, and hence, has the unique capability to first validate the account before pushing online payments to almost every beneficiary/vendor. At present, PFMS has interface with the Core Banking System (CBS) of over 300 Banks, including all Public Sector Banks, all Regional Rural Banks, major private sector banks, Reserve Bank of India, India post and Cooperative Banks. With time, the integration has to become universal, i.e. interface is to be established with all the Banks operating in India. Interface with the National Payments Corporation of India (NPCI) has also been developed that facilitates validation for Aadhaar-linked payments.
PFMS is also the channel for payment, accounting and reporting under Direct Benefit Transfer. As such, every Department/Ministry of Government of India transfers funds electronically to beneficiary (individual or institution) through PFMS. Further, State Governments and the Implementing Agencies transfer the cash components to beneficiaries through PFMS. To facilitate the above, PFMS has interface with over fifty Beneficiary management applications/systems of different Ministries and Departments, such as PM-KISAN, NSAP, MNREGASoft, MCTS, AwasSoft and Kanyashree.
PFMS was developed using an architecture which was envisaged in 2009, and as more functionalities have been added over the last few years, along with the ever increasing depth and width of its operations, PFMS faces challenges of scalability and performance.
In this background, the O/o CGA intends to transform the current PFMS system into PFMS 2.0 with dedicated focus on process and user experience improvements, adding more functionality in core functional areas and drive end to end digital experience on the platform to serve all the stakeholders scale to tomorrows needs and perform better for peak and non-peak loads. It is envisaged to address the following major technical areas:
- Hyper-stability and scalability and Hybrid Cloud
- Sharding based database architecture
- A comprehensive datawarehouse and Data cleansing
- AI, ML, Deep learning and Predictability framework
- Fraud Analytics
- High Latency, low bandwidth area operations with offline filing tools and App virtualisation
- Mobility platform, bots and blockchain
- Single Sign On (SSO) between applications
- An open API framework for integration
- Comprehensive PKI infrastructure & digital signing solution. Hardware Security Module (HSM) integration for management of cryptographic keys and data privacy and protection
- Comprehensive content management framework to enable paperless office (to store PDF, XML, JPG type content) with ability to digitize content store in “digitized content”
- Comprehensive DR and BCP strategy and drills parts of process
- Comprehensive data classification and privacy framework
- Comprehensive cyber security framework
- Comprehensive testing framework (unit, black box, white box, load and performance)
PFMS 2.0 is envisaged to be an effective, engaging, productive and efficient platform developed through techniques such as Design Thinking & Persona based user journeys.
The mandate given to PFMS by Cabinet decision is to provide:
• A financial management platform for all plan schemes, a database of all recipient agencies, integration with core banking solution of banks handling plan funds, integration with State Treasuries and efficient and effective tracking of fund flow to the lowest level of implementation for plan scheme of the Government.
• To provide information across all plan schemes/ implementation agencies in the country on fund utilization leading to better monitoring, review and decision support system to enhance public accountability in the implementation of plan schemes.
• To result in effectiveness and economy in Public Finance Management through better cash management for Government transparency in public expenditure and real-time information on resource availability and utilization across schemes. The roll-out will also result in improved programme administration and management, reduction of float in the system, direct payment to beneficiaries and greater transparency and accountability in the use of public funds. The proposed system will be an important tool for improving governance.
Details Of The PFMS
Name | Public Financial Management System |
Launched by | Public Financial Management System |
Beneficiaries | Students |
Objective | Providing scholarships |
Official Website | http://pfms.nic.in/ |
How to Register online PFMS Portal?
Follow This steps To You Can Easily Register PFMS Portal Online through Mobile or Computer Never forget any Steps ::
Documents Required of Registration PFMS
The following documents are required if you are Register under the PFMS:-
- Aadhar card for identification purposes
- Mobile Number
- Email ID
Online Registration Process PFMS Scholarship
Follow This steps To You Can Easily Register PFMS Scholarship Online through Mobile or Computer Never forget any Steps ::
Documents Required Of PFMS Scholarship Registration online
The following documents are required if you are applying under the PFMS Scholarship:-
- Aadhar card for identification purposes
- Educational certificate
- Class 12th passing certificate
- Passport size photographs
- Fee receipt
Eligibility Criteria Of PFMS Scholarship Apply
- The applicant must be a citizen of India
- Annual family income must be below Rs. 6 lacs
- The applicant must be in between the age of 18 to 25 years
- The applicant must have at least passed class 10th
PFMS Scholarship List
The following scholarships are present at the PFMS Scholarship
- PFMS Scholarship to Universities/College Students
- PFMS 2019 Post Matric Scholarship for SC Students
- The PFMS Scholarship Pre-Matric Scholarship for SC Students
- PFMS Student Scholarship National Means cum Merit Scholarship
- PFMS Scholarship National Scheme for Incentive for the girl child for secondary education
- pfms.nic.in scholarship Top Class Education Scheme for SC
- The pfms.nic.in scholarship for Up-gradation of Merit of SC Students
- pfms.nic.in scholarship for Post-Matric Scholarship for OBCs
Online Registration Process PFMS Scholarship
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that Click on the PFMS Scholarship Student Registration option present at the homepage.
Step 3:After that Select the scheme Scholarship to Universities/College Students.
Step 4:After that Select the following details-
- Year of passing class 12th along
- Education Board
Step 5:After that Enter the following details-
- Bank account number
- IFSC code of the bank’s branch.
Step 6:After that Click on the drop-down menu, select the category
Step 7:Click on Search button.
Step 8:The system will search the name and automatically fill-up the form displayed on the screen.
Step 9:After that Enter the following details-
- Mobile number
- Email ID.
Step 10:After that Create a user ID and password
Step 11:Fill up the captcha code given below.
Step 12:Upload the documents.
Step 13:After fill all details of PFMS Scholarship Click on Submit button.
PFMS Bank List
- Abu Dhabi Commercial Bank
- Allahabad Bank
- Allahabad Gramin UP Bank
- Andhra bank
- Andhra Pragathi Grameena bank
- Axis bank
- Bank of Bahrain and Kuwait
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Bassein catholic co-op.bank ltd.
- Bombay mercantile co-op.bank ltd.
- Canara bank
- Catholic Syrian bank ltd.
- Central bank of India
- Citibank
- City union bank ltd
- Corporation bank
- Dcb bank limited
- Dena bank
- Deutsche bank
- Dhanlaxmi bank ltd
- HDFC bank
- HSBC
- ICICI bank
- IDBI bank
- Indian bank
- Indian overseas bank
- Indusind bank limited
- Jharkhand Gramin bank
- Karnataka bank
- Karur vysya bank
- Kotak Mahindra bank
- Madhya Bihar Gramin bank
- Manipur state co-op.bank ltd.
- New India co-operative bank ltd
- NKGSB co-op bank ltd
- Oriental bank of commerce
- Punjab and Sind bank
- Punjab National bank
- RBL bank
- South Indian bank
- Standard chartered bank
- State bank of India
- Svc co-operative bank ltd.
- Syndicate bank
- Tamil Nadu mercantile bank ltd
- The cosmos co-operative bank ltd.
- The federal bank ltd
- The Jammu and Kashmir bank ltd
- The kalupur commercial co. op. bank ltd.
- The Lakshmi Vilas bank ltd
- The Saraswat co-operative bank ltd
- The Thane Janata Sahakari bank ltd
- UCO bank
- Union Bank of India
- United bank of India
- Vijaya bank
- Yes bank ltd
DBT for State Govt. Schemes
• Uttar Pradesh State Government Scholarships, Pensions and Social Welfare schemes are being paid through PFMS. Chief Secretary, UP has sent a DO letter to CGA regarding saving of ₹520 crore for Government of UP by using account validation and secure payment features of PFMS DBT process.
• Payments for Odisha Govt. Scheme “BijuPaccaGhar” is being done through PFMS.
• Pilot for DBT payments of Kanyashree scheme of West Bengal Govt. has been done in Nadia district.
How To login PFMS Portal ?
Follow this steps given below you can easily login in PFMS Portal never miss any steps::
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on login button.
Step 3:After click on login button new page will be displayed.
Step 4:Enter your PFMS Username and Password
Step 5:After fill all details of PFMS click on Login button.
Step 6:After click on log in you have successfully login in PFMS Portal.
Forget PFMS Password?
Follow this given below process you can easily change/Forget PFMS Password never miss any steps::
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on Forget Password or click on this link [https://pfms.nic.in/Users/LoginDetails/NewLayoutLogin.aspx]
Step 3:After click on Forget password new page are display on your screen.
Step 4:After that enter your PFMS Login ID and click on verify login id, or Enter your Email Id and click on send OTP, fill captcha.
Step 5:After fill all details Click on Continue.
Step 6:You have got email,click on active mail link and change your PFMS Password
I hope you can follow this steps you can easily change your PFMS Password Online.
Download PFMS New User Registration Form
How to Register MIS Reports Users
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on login botton
Step 3:After click on login botton check left hand side or click on Register MIS Reports Users or [https://pfms.nic.in/static/NewLayoutCommonContent.aspx?RequestPagename=/Users/MISUserRegistration.aspx?master=blank]
Step 4:Fill this form, enter all details required in form like,Select types of user,enter first name,last name,enter your Designation,Enter your Email Id,enter your Mobile No,Enter login Id (Login ID must contain minimum 4 characters),Enter Password (Password must contain minimum 6 characters and maximun 15 characters. Password should contain alphanumeric and at least one spaecial character like [@#$%^&*] ),Enter confirm Password,select hint question,answer,and fill captcha display on your screen.
Step 5:After fill all details click on submit botton.
Step 6:Your have successfully register MIS reports
How to Get PFMS Password By Unique Agency Code?
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on Login Botton
Step 3:Click on Get Password By Unique Agency Code or click on [https://pfms.nic.in/static/NewLayoutCommonContent.aspx?RequestPagename=/Users/LoginDetails/SentMailToAgencyUser.aspx?master=blank]
Step 4:Enter Agency Unique Code,Enter your Email and fill captcha.
Step 5:After fill all details click on submit botton.
How to Register Register State Govt. DDO ?
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on Login Botton
Step 3:Click on Register State Govt. DDO or click on [https://pfms.nic.in/static/NewLayoutCommonContent.aspx?RequestPagename=/Agency/DDOAgencyDetails.aspx?master=blank]
Step 4:Fill all details required in this form like enter your DDO Agency Name,Enter your TIN Number,Enter your TAN Number,Enter your Block No/Building/Village/Name Of Premises,Enter your Road/Street/Post Office,enter your Area/Locatlity,Enter your City,Enter your State,District,pincode,Mobile Number,Email Id,and fill captcha.
Step 5:After fill details click on Next button and enter again required details in this form and then click on submit.
How to Know Your PFMS Payments by Account Number?
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on Know your Payments or Click on [https://pfms.nic.in/static/NewLayoutCommonContent.aspx?RequestPagename=static/KnowYourPayment_new.aspx]
Step 3:Enter your Bank Name (Note:Enter First Few Characters Of Bank Name)
Step 4:Enter Account Number,Enter Confirm Account Number,Fill Captcha.
Step 5:After fill all details click on Search Button.
Step 6:After click on search button know your Payments on your screen.
How to Track NSP Payments?
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on Track NSP Payments or click on [https://pfms.nic.in/static/NewLayoutCommonContent.aspx?RequestPagename=static/TrackNSPpayments.aspx]
Step 3:Enter your Bank Name(Note:Enter First Few Characters Of Bank Name)
Step 4:Enter Your Account Number or Enter NSP Application Id, And fill captcha display on your screen.
Step 5:After fill all details click on Search
Step 6:After click on search button you can track NSP payments Status Successfully.
Benefits Of PFMS Scholarship
- PFMS can fill in as a typical focal entrance for enrolling organizations and recipients.
- PFMS has a functioning interface with 90 Banks directly. This incorporates 26 PSBs, 59 RRBs and 5 enormous Private Sector Banks.
- PFMS approves the Bank/Post Office Account subtleties with recipient’s Bank/Post Office. This guarantees cash is moved to an approved record along these lines lessening the danger of misled installments.
- Implementing Agency checks the subtleties of name, address and so forth given by the recipient from the approved data provided by Bank/Post Office.
- The executing organization can make e-installments to recipients to their approved financial balances straightforwardly from the PFMS gateway only.
PFMS Scholarship Renewal Application
- First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
- Now you need to go to the login option
- Click on it and a new page will appear
- Log in with your username and password
- Click login option and select the renewal application form
- Check the details and update the information in the application form
- Enter the new asked information and upload the necessary documents
- Submit the application form and take a print out of it for further use.
PFMS Scholarship List Overview
Name of Scheme | Public Financial Management System (PFMS) Scholarship |
Launched by | Public Financial Management System- PFMS Controller General of Accounts, Ministry of Finance |
Beneficiaries | Students |
Major Benefit | Financial |
Scheme Objective | Providing scholarships |
HELP DESK Toll Free No. | 1800 118 111 |
Scheme under | Central Government |
Name of State | All India |
Post Category | Scheme/ Yojana |
Official Website | https://pfms.nic.in/ |
Important Links | |
Event | Links |
Apply Online | Registration| Login |
Know Your Payment Status | Click Here |
Track NSP Payment Status | Click Here |
PFMS Scholarship List 2020 | Official Website |
How to Register DBT Beneficiary Mgmt Checker?
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on login button
Step 3:After that click on DBT Beneficiary Mgmt Checker
Step 4:Fill all details like first of all select types of users,Name,Designation,Email,Mobile No,Login Id (Login ID must contain minimum 4 characters),Password (Password must contain minimum 6 characters and maximun 15 characters. Password should contain alphanumeric and at least one spaecial character like [@#$%^&*],Enter Confirm Password,Enter Hint question and give answer,and fill captcha display on screen.
Step 5:After fill all details click on Submit Button.
Process to submit PFMS Feedback
- First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
- On the Homepage, Now Search for the feedback option in the left-hand side
- Click on the feedback form and page displayed on the screen.
- Now fill the application form with details such as
- Name,
- Email Id,
- Subject,
- Comment
- Captcha code displaying on the screen
- Select submit button after filling the form.
Emergency PFMS Customer Care Number:
- Mr Nikhil Sharma: 8700171462
- Mr Abhishek Rai: 8368423186
- Mukul Prasad: 9074153883
- Mr Munesh Kumar Sharma: 7417175253
PFMS Customer Care Number
- Toll-free number 1800 118 111 or 01123343860 or email us at helpdesk-pfms[at]gov[dot]in.
FAQs of PFMS
>How To login PFMS Portal ?
Answer:
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on login button.
Step 3:After click on login button new page will be displayed.
Step 4:Enter your PFMS Username and Password
Step 5:After fill all details of PFMS click on Login button.
Step 6:After click on log in you have successfully login in PFMS Portal.
>How to Forget PFMS Password?
Answer:
Step 1:First of all visit official website of PFMS Portal Or Click on this link [https://pfms.nic.in/]
Step 2:After that click on Forget Password or click on this link [https://pfms.nic.in/Users/LoginDetails/NewLayoutLogin.aspx]
Step 3:After click on Forget password new page are display on your screen.
Step 4:After that enter your PFMS Login ID and click on verify login id, or Enter your Email Id and click on send OTP, fill captcha.
Step 5:After fill all details Click on Continue.
Step 6:You have got email,click on active mail link and change your PFMS Password.
>What is PFMS?
Answer:
PFMS is a web-based online transaction system for fund management and e-payment to implementing agencies and beneficiaries. The primary objective of PFMS is to establish an efficient fund flow system and expenditure network. PFMS also provides various stakeholders with a reliable and meaningful management information system and an effective decision support system.
>What is DBT?
Answer:
Direct Benefit Transfer or DBT is a major initiative by which Government of India where benefits for any government scheme, is transferred directly into the bank accounts of the beneficiary. It aims to improve efficiency, effectiveness, transparency and accountability.
>What is the difference between “Beneficiary” and “Benefit” under Nikshay Poshan Yojana?
Answer:
A beneficiary is a person/ citizen who is eligible to get benefits (financial or in kind) under any government scheme. This is a common shared definition used across systems.
>A “Benefit” defined in the Nikshay-PFMS system, is a payment (of any amount) due to a beneficiary, as identified by the scheme rules under a particular scheme. For example, in Nikshay Poshan Yojana (TB Patient Nutrition): The beneficiary is a case of Tuberculosis, notified to Nikshay. This beneficiary under the scheme is eligible for Rs 500 for each treatment month (28 days). Nikshay will generate one or more benefits @ Rs. 500 for each treatment month which is due to the patient.
>How does the PFMS validate the bank account details of the patient?
Answer:
To register a beneficiary, PFMS checks the Bank Account details with beneficiary’s Bank for correctness. This ensures that money is transferred to a validated account thereby reducing the risk of misdirected payments.
>When is beneficiary eligible to get benefits under Nikshay Poshan Yojana?
Answer:
As per guidance issued by Central TB Division,
● Every notified TB patient is eligible for Nutrition support @Rs.500 for each treatment month (28 days).
● These payments need to be paid in advance @Rs. 1000, at the time of Notification. Payments also need to be paid during the treatment duration in installments of Rs.1000. The last installment has to be given at the completion of treatment.
Based on the guidance Nikshay Calculates the benefits due and generates them.
>Does Nikshay automatically generate the benefit due list or will the TU/DTO manually create the Benefit list?
Answer:
Nikshay creates benefits due automatically, based on the rules described in question number 6. The list will be displayed under the “Pending” section of the DBT Module of the TU user.
>How does Nikshay calculate the patient benefits for Nikshay Poshan Yojana?
Answer:
In Nikshay,
● At the time of Notification, a benefit of Rs.1000 is created (Incentive number 1) as an advance. This benefit has to be either approved or removed.
● Subsequently, on completion of every 28 days after treatment initiation, another benefit is created @Rs.500 (Incentive number 2 and further). To enable payments in installments of Rs. 1000, this Rs.500 benefit may be deferred. Such deferred benefits will be added to the next benefit created in the next 28-day cycle. If benefits were not deferred, a new benefit will be created at every 28-day cycle(with the incentive number incremented by 1).
Thus, at the end of every 28 days post treatment, the patient would have an extra Rs.1000 (which was paid as advance at the time of notification). This extra Rs.1000 will be adjusted in the last benefit, within 24hrs of treatment outcome entry.
For e.g. if a patient’s actual Outcome Date is 12-Sep-2018, but user updates outcome in Nikshay on 6-Jan-2019, benefit amount will be re-calculated by Nikshay at the End of day (6-Jan-2019).
o If during this period (between 12-Sep to 6-Jan), any of the previous benefits were approved by mistake and those amounts are in “paid” or “Sent to PFMS” status, Nikshay will not be able to reverse/stop these payments.
o If any Benefit status is “Pending with Maker” or “Deferred”, Nikshay will re-calculate the final benefit amount and readjust existing benefit if any amount is due to be paid.
o If there are any Benefits that are pending for DTO approval, they need to be “Rejected”.
Thus, it is important to update Rx Outcomes of patients on time and to also review the benefits carefully before approval in Nikshay.
>Can the benefit amount calculated by Nikshay be edited?
Answer:
No, the benefit amount calculated by Nikshay cannot be edited by the user.
>What are the various statuses of a‘Benefit’ and how to interpret them?
Answer:
Every Benefit amount has to be approved by the TU (Maker) and DTO (Approver). Action can be taken only for benefits for which the beneficiary has been registered (Validated) with PFMS.
● Pending at Maker: TU User can send a Benefit to approver. As TU User sends the Benefit, it is visible in the “Processing” tab of the TU user with the status “Pending for Approver”.
● Pending for Approver: The DTO user has access to these benefits in the pending list with status Pending for approver. After verification of the benefit details, the DTO may approve it. After approval Nikshay requests PFMS to make the corresponding payment to the beneficiary of the benefit. If DTO rejects, the record it is sent back to TU User (Maker)
● If the payment request by Nikshay to PFMS is validated, then the status is changed to PFMS Accepted. These are available in the PFMS DA ID for E-payments. Once the amount gets credited to the Beneficiary and the information is passed back to Nikshay, the status is changed to paid.
● If PFMS rejects the payment request, it returns to TU User (Maker) for reprocessing with the status “Rejected”.
● The DTO or TU user may decide that the benefit is not to be paid to the beneficiary. In such cases the user has to “remove” those benefits; and the status is changed to reviewer.
>How can a TU user view if his DTO has approved a benefit?
Answer:
As soon as a TU user approves a transaction, it moves from the ‘pending’ section to ‘processing’ section of DBT Module. The benefit transaction will remain in the ‘processing’ tab till it is under process with DTO (for approval) or PFMS (for payment). The status of the transaction will either be “waiting for Approver’ which means DTO has not yet approved it or, will be “Sent to PFMS for payment’ which means, DTO has approved and the benefit is pending PFMS for payment.
>How to process payments if benefit amount is incorrectly calculated by Nikshay?
Answer:
Nikshay will generate incorrect benefit amounts only if the patient data entered by the user is incorrect. The exact rationale for the calculation against each benefit will be available in the log of the benefit.
To enable Nikshay to calculate the correct benefit amount, users should ensure that the Date of Diagnosis, Date of Treatment initiation and the date of Treatment outcomes are updated in the system correctly and in a timely manner.
Another reason why Nikshay might not be able to calculate the benefit amount correctly is if, manual payments have been made for the patient or, payments have been made directly from PFMS.
After checking for correctness of the benefit amount (based on rules which Nikshay uses to calculate incentives), if user still thinks that the amount calculated by the system is incorrect, a Service Request should be raised from “Ask for Help” providing the Patient ID and mentioning the correct expected benefit amount so that Nikshay Help Desk team can investigate on a case to case basis and reply.
>For a patient, the ‘Beneficiary status’ was ‘PFMS Rejected’. The STS corrected the Bank details but even after correcting it, the Beneficiary status did not get updated. Can the user update the Beneficiary status manually?
Answer:
As the Bank Account details of a patient are updated, they are automatically sent to PFMS at the end of the same day (at 12 AM). The beneficiary status will be updated by Nikshay automatically after sending it to PFMS. The status cannot be updated manually by users.
>Once a Benefit has been approved, how can the status of the transaction be tracked?
Answer:
Once the benefit payment has been approved, it will move from the “Pending” section and would either be visible in the “Processing” section or “Paid” section of the DBT Module. If the Benefit is rejected by PFMS due to any reason, it will be returned to the “Pending” section of the DBT Module in TU’s (Maker) login.
>How to re-initiate DBT for where Benefits have been rejected by PFMS?
Answer:
A rejected Benefit will be returned to the (TU) maker level so that the necessary corrective action can be taken and approved/submitted once again.
>Some of the PFMS rejected benefits which were visible in the Pending section of DBT Module yesterday are now NOT visible in the Pending section. How to see the status of such transactions?
Answer:
In some cases where rejections are not due to incorrect bank details, are re-processed by Nikshay automatically. Such transactions might be visible in the “Processing” or “Paid” section of the DBT Module.
>What can be done in case of old MDR patients NPY(Which had old ID’s)
Answer:
The MDR patient details have not yet been migrated from Nikshay 1.0 to Nikshay 2.0; but will be migrated soon as the Nikshay Technical team is working on it. Once migrated, Nikshay 2.0 will generate the Benefit due list and display it in the DBT module and the DTOs will be able to process it.
>What can be done if patients don’t have a bank account (ex-daily wage laborer)?
Answer:
It is recommended that all the incentive payments be done via the DBT module of Nikshay so that they get accounted for, in Nikshay’s Dashboard and Reports. Details of payments made manually cannot be updated in Nikshay as of now. Therefore, if patients do not have a Bank Account, it is recommended that staff helps such patients in opening of a Bank Account (if possible)
>Can Bank details of relatives can be entered if the TB patient is minor or does have own bank account?
Answer:
Yes, in exceptional situations, the bank account details of the relatives can be entered if the TB patient is minor or if the patient’s bank account cannot be opened. Technically, Nikshay and PFMS will be able to process such payments. However, it is important that patient’s consent is duly documented so that no issues are raised by the patient or by the auditors in the future.
>The payments which were previously made to Patients directly through PFMS (using the DO Login) are not updated in Nikshay. How can those be updated in Nikshay? Can a facility be provided to manually update those transaction details in Nikshay?
Answer:
Presently, Nikshay does not have a feature to enable the users to update the details of such transactions. However, CTD is trying to explore the possibility of updating these payment details in Nikshay so that payments get reconciled. CTD will communicate this to all States and Districts once a solution is available.
>In Nikshay 1.0, we had approved few DBT payments. However, those payments are neither visible in PFMS (through DO Login) nor processed/paid by PFMS. How can those payments be processed?
Answer:
The Nikshay PFMS interface does not require the use of the DO ID, and any action performed in the DO ID will not be reflected in Nikshay.
Details of DBT payments approved/paid in Nikshay 1.0 have been migrated to Nikshay 2.0. Request to kindly check the DBT status of such patients in Nikshay 2.0. If Nikshay 2.0 reflects that benefit payment is due to the patient, you may verify and approve such payments. If you find any reconciliation issue with respect to any specific patient’s payment, request to raise it to the service desk (through “Ask for Help” module of Nikshay 2.0) and the technical support team will look into it.
>The number of patients paid directly through PFMS (via DO Login) is not matching with the count displayed in DBT scheme dashboard in Nikshay 2.0. It is not getting updated even after a few days.
Answer:
If a payment transaction is processed directly via PFMS, the payment details do not get updated in Nikshay. Since the DBT Module is now available and fully functional, users should process payment transactions from Nikshay. In PFMS, the transactions which have been processed via Nikshay can be identified by the “created by” field if value is 0038.
>After approval of payments in Nikshay, how much time does it take for payment transactions to appear in PFMS and be visible through the DO Logins?
Answer:
Once a benefit payment is approved in Nikshay, it is sent to PFMS. PFMS may either accept a transaction for processing the payment or reject a transaction. If PFMS accepts a transaction, it will be visible in the DA’s login (and not in DO’s Login). The time taken by PFMS to process transactions (and either accept or reject) may max 48 hours and informs Nikshay.
>If a particular patient’s (beneficiary) details are not visible in PFMS, what is to be done?
Answer:
User should search for the patient record in Nikshay and check its ‘Beneficiary status’.
● If status is ‘Empty’, user should update the Bank Account details in Nikshay.
● If status is ‘Pending with PFMS’, user should wait for PFMS to validate Bank details and check after a few days.
● If status is ‘validated’, submit a service request using the ‘Ask for Help’ module so that the Nikshay Technical team can look into it and resolve.
>While updating the Bank details of a patient, if Bank Name or Branch name is not visible in Nikshay, what are the next steps?
Answer:
All the Bank and Branch details which are registered with PFMS are updated in Nikshay. However if any user faces a problem with respect to a particular Bank or Branch name, request to kindly raise a service request providing the Bank Name, Branch Name and IFSC Code. The Nikshay Technical Support team will look into the issue and resolve immediately.
>Presently, all the Benefits which are due for payment are visible in a single list. Is it possible to provide separate lists for public and private also enable search by date of diagnosis?
Answer:
The DBT module of Nikshay will soon be enhanced to enable users search transactions by various criteria For E.g. Due Month of benefit, Type of Patient (DSTB or DRTB and Public Sector or Private sector) etc. CTD will inform the users as soon as this feature is made available.
>In the “Pending” tab of DBT, for a patient, if the ‘Beneficiary status’ is Rejected, what are the next steps?
Answer:
If ‘Beneficiary status’ is ‘Rejected’, it means that the Bank details of the patient could not be validated by PFMS. The user needs to edit the beneficiary bank details and see the “logs” to identify the reason for rejection and the correct bank details accordingly. The Beneficiary gets rejected mostly because incorrect bank details are entered. In such cases, correct bank details need to be obtained from the patient and updated in Nikshay. As soon as the Bank details are updated, Nikshay will automatically send the revised Bank details to PFMS for validation.
>Is it necessary to enter Patient’s Follow up test details in Nikshay to process payment of the 2nd installment of the incentive?
Answer:
Presently, while calculating the benefit amount due for a patient, Nikshay does not check the Follow up Test details. However the user is required to ensure that all appropriate follow-up tests are done and updated in Nikshay before initiating payments.
>For Benefit payment through DBT Module of Nikshay, what is the importance of updating Treatment outcome?
Answer:
If Treatment outcomes are not updated on time, Nikshay will not be able to calculate the correct benefit amount due. In the absence of outcome information, Nikshay will assume that the patient is still on treatment and will continue to increase benefit amount at the rate of Rs.500 for every 28 days of treatment.
>Under Nikshay Poshan Yojana, should Benefits be given to patients taking treatment under Private sector?
Answer:
Yes, under this scheme benefits should also be given to Private sector patients. However, before approving the payments, the team should ensure that Public Health Action is taken. During Public Health Action, staff should try to understand if the patient record is duplicate. Identification of duplicates will become easier as the Deduplication functionality is built in Nikshay. CTD will inform all States and Districts as soon as this PHA/deduplication feature is made available in Nikshay.
>Are DRTB patients included in the DBT Module of Nikshay for payment of incentives under Nikshay Poshan Yojana?
Answer:
Yes, DRTB patients are also included in the DBT Module of Nikshay.
>Does the column called “ID” in the DBT module refer to Nikshay ID of the Patient?
Answer:
No, this refers to the unique Benefit ID of the benefit transaction in Nikshay. In the near future, Patient ID for whom the benefit is being generated will also be displayed in the DBT Module.
>How to update the PFMS agency code of a TU in Nikshay?
Answer:
To be able to process the payments via PFMS, it is essential that the correct PFMS Agency code is updated in Nikshay. To update the PFMS Agency code, a service request should be raised using the “Ask for Help” feature provided in Nikshay 2.0. This will be possible by the users themselves, once the “User Management” module is made available.
>We are not able to differentiate patients from PPA generated by DAM (Question not clear?)
Answer:
In PFMS, in the E-Payment approval screen, if the payment request is “created by” is “0038”, it means that the payment request was received from Nikshay. For any other payments/ PPA requested will have a different value for the “Created by” field (such as, MakerCHCDDR etc. )
>How to map the RNTCP DBT component with the Bank account in PFMS
Answer:
The steps for Account Scheme component mapping in PFMS:
Step – 1: Open the PFMS portal using link: https://pfms.nic.in/ and click on Login button.
Step – 2: Enter the user name and password for the Admin id of the agency
Step – 3: Go to “My Schemes” module and click on “Manage”
Step – 4: Select the RNTCP Bank Account (Hyperlink in red colour) from the list of accounts displayed
Step – 5: Click on “Agency Account Scheme component Mapping”
Step – 6: Check the Box against the RNTCP component and save.
>It is observed that Beneficiary records with Rural Banks such as ‘Gramin Bank’or ‘Meghalaya Rural Bank’ Account details are rejected by PFMS. Has this issue been resolved?
Answer:
Most of the issues pertaining to the Rural Bank Branches have now been solved. The Banks which are registered with PFMS are now available in Nikshay while entering the bank details of the patient. If in any exceptional case, a particular Bank /Branch is not visible, or a rejection status is persistent, please raise a service request providing the details of the benefit (Benefit ID) and beneficiary (Patient ID), and Bank / Branch details.
>For cases where Bank details were rejected by PFMS, after updating bank details, Beneficiary Status is still ‘Rejected’?
Answer:
These cases are being handled by the Technical support team and will be made available for reprocessing in the “Pending” list of the TU Login. In case this status is persistent, please raise a query on the service desk of Nikshay, (Ask for Help).
>How to view details of the installments already paid to the beneficiary?
Answer:
The amounts in the past benefit created for a patient can be viewed in the Recent Logs. However, going forward, in the DBT Module of the Patient’s record, the benefit details of the patient will be displayed. Benefit registers will also be provided in excel downloadable formats where all the benefit details will be made available.
>Do patients records where treatment outcome is already updated, appear in the DBT module?
Answer:
Yes, if any final benefit amount is due for payment to patient, the record will appear in “pending” section of DBT Module. As a patient’s treatment outcome is updated, Nikshay re-calculates the final benefit amount for the patient at the end of the day (at 12 AM) and displays the benefit record in the “Pending” section if any amount is due to be paid.
>If a patient dies during treatment, will the benefit be paid to the family?
Answer:
Since Nikshay Poshan Yojana is for nutritional support of the patient, unfortunately if the patient dies, it is the discretion of the DTO on whether or not the benefit amount should be paid to the patient’s family. As the patient’s treatment outcome is updated in Nikshay, it re-calculates the final benefit amount at the end of the day (at 12 AM) and displays it in the “Pending” section if any benefit amount is due. The DTO may either decide to “approve” or “remove” the benefit.
>For some cases, the DBT amount calculated by Nikshay is displayed as Zero.
Answer:
This issue has now been resolved and users should not find any such cases now. If any user finds any benefit transaction where amount is zero, request to kindly report the issue with details (such as Patient ID and Benefit ID) to the “Ask for Help” portal.
>DTO is not receiving OTP in their registered mobile number
Answer:
This might happen if Nikshay does not have the updated mobile number of the DTO. A service request should be immediately raised using the “Ask for Help” module using the DTO’s email ID providing the correct mobile number and the phone number will be updated in Nikshay by the technical support team.
>Since Nikshay now enables processing of DBT transactions, what are activities that are to be done using the DO Login of PFMS
Answer:
With Version 2 we expect only DAID to be used. With increasing number of beneficiaries being registered from Nikshay to PFMS. It will be very difficult to reliably initiate payments from the DOID. As DBT through Nikshay is getting stabilized, we shall be closing any transaction initiation from DOID of PFMS for TB patient Nutrition.
>What are the various types of DBT reports that are available in Nikshay?
Answer:
Presently, DTO users can download the following three summary reports from Nikshay. These reports are available under section called DBT reports and can be downloaded in excel format
● DBT Summary: Provides month wise, TU wise counts of “Benefits Eligible”, “Paid benefits” & “Amount Paid”
● DBT Beneficiary Status: Provides month wise, TU wise status wise break up of Beneficiaries of a given district:
o Total Beneficiary
o Bank Details Empty for Beneficiary
o Bank Details Entered & sent to PFMS for Validation
o Bank Details Validated by PFMS
o Bank Details Rejected by PFMS
● DBT Benefit Status: Provides month wise, TU wise status wise break up of Benefits of a given district:
o Benefit Eligible
o Pending for PFMS Validation
o Maker Pending for Validated Benefit
o Approver Pending Benefits
o Approved (In PFMS Process)
o REMOVED by Maker/Approver
o DEFERRED by Maker/Approver
o ACCEPTED by PFMS
o REJECTED by PFMS
o Paid Benefits
>How to know the correct Agency Name and Code in PFMS?
Answer:
The steps for getting correct Agency name and Code in PFMS are:
Step – 1: Open the PFMS portal using link: https://pfms.nic.in/ and click on Login button
Step – 2: Enter the user name and password for the Admin id of the agency
Step – 3: Go to “My Details” module and click on “Agency Profile”
>What are the Benefit Schemes under DBT in RNTCP?
Answer:
>Nikshay Poshan Yojana / TB Patient Incentive to TB Patients for nutrition support
>Treatment supporters Honorarium
>Treatment support to Tribal TB patients
>Private Practitioners incentives for Notification
>If a patient wants to change his Bank Account number what is the process and what are the implications
Answer:
Whenever a patient’s Bank Account number is changed, Nikshay will reinitiate the beneficiary validation with PFMS automatically. For the corresponding Benefit transactions, following is the implication
● For Benefits that are already paid, no changes.
● For Benefits that are pending with TU or DTO for approval, will be reverted to TU in the “Pending” list
● For benefits which are under process with PFMS for payment, no impact till PFMS processes the transaction and sends a response i.e. either rejects or approves.
o If PFMS processes the benefit successfully, then the transaction will not be changed.
o If PFMS rejects the transaction, it will be reverted to TU in the pending list and it can be processed only as the new Bank details are validated by PFMS.
● All new benefits created will be processed with the new bank details
>Since PFMS starts validating the bank details the moment they are entered in NIKSHAY, there is no option of manual uploading in NIKSHAY V2 and hence only DAID will be used.
Answer:
Yes, with Version 2 we expect only DAID to be used. With the increasing number of beneficiaries registered in PFMS (via Nikshay), it will be very difficult to reliably initiate payments from the DOID. Hence, as Nikshay v2 stabilizes, we shall be closing any transaction initiation from DOID of PFMS.
>Does PFMS process payments batch wise or Patient wise?
Answer:
PFMS processes payments in batches. However, Nikshay will display patient wise – payment information
>Will one OTP suffice for approval of multiple patients, since approval is patient wise?
Answer:
Yes, only one OTP will be sent to the DTO for approval of all the patients’ whose payments are being approved in one go.
>What is the maximum time for OTP to remain valid?
Answer:
OTP will remain valid for 15minutes.
>There can be two reasons for PFMS payment rejection. Can there be other reasons for non-payment? a. Sufficient balance not available in the bank account b. Account is closed or merged with some other bank within the period after transfer from NIKSHAY.
Answer:
a. Yes, there may be more reasons for transaction failure, once PFMS has accepted a payment request. Unfortunately this is not a defined list of reasons and has to be dealt on a case to case basis.
>In some cases, we have seen that NIKSHAY displays that payment status is “PAID” even before payment gets credited to the Patient’s bank account.
Answer:
In Nikshay V1, as soon as PFMS accepted a payment request for processing, status would get updated as “Payment Processed”. However, technically, there are a few steps PFMS has to undertake before crediting the payment to Patient’s Bank Account.
However, Nikshay V2 has more transparency and only after crediting the benefit amount in the Patient’s Bank account, the status of the benefit is reflected as “Paid”. Till the time PFMS does not send a confirmation of the payment credit, such transactions will continue to be reflected in the “Processing” tab of the DBT module.
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